Next-Generation VoIP Telephony

Leverage the power of RingCentral, seamlessly integrated with Microsoft Teams, for reliable, scalable, and AI-powered communications.

Why VoIP Telephony is Essential for Modern Businesses

In today’s fast-paced business environment, communication needs to be efficient, reliable, and adaptable. PCI’s VoIP telephony solutions, powered by RingCentral, revolutionize how businesses communicate by integrating voice data into Microsoft Teams for seamless, unified communications. Whether you’re making international calls, engaging in video conferencing, or managing a team from multiple locations, our solutions ensure excellent call quality and business continuity.

With the shift away from traditional switched telephone networks (PSTN) to internet telephony, businesses now benefit from features such as call recording, real-time collaboration, and a more flexible business phone system. Our VoIP technology allows for seamless communication between mobile and desk phones, giving your team the tools to succeed.

Our VoIP Telephony Solutions

At PCI, we provide innovative VoIP phone services built on RingCentral’s cloud-based platform, ensuring businesses have the most robust and scalable communication systems available.

RingCentral for Microsoft Teams

RingCentral is the global leader in voice over IP (VoIP) and unified communications. PCI integrates RingCentral directly into Microsoft Teams, offering a comprehensive VoIP phone system that enhances business communication through:

Embedded Dialer: Instantly make and receive calls via the VoIP phone system within Microsoft Teams, using a fully integrated phone number.
Direct Routing: Enjoy a native voice over IP experience with RingCentral managing your telephony backend for streamlined business phone systems.
Call Recording and Analytics: Advanced call recording features allow you to capture and analyze key conversations, helping to improve customer interactions.
Seamless Integration: Our solution integrates with tools like Salesforce, Zendesk, and more, offering a connected communication experience across platforms.

Unified Communications as a Service (UCaaS)

Our UCaaS solution ensures that your business communications remain scalable and accessible. Whether your team is working remotely or in the office, PCI’s VoIP technology enables seamless collaboration. Key features include:

AI-Powered Insights: Boost performance with AI-driven insights, enhancing call quality and collaboration.
Call Routing and Management: Manage calls effectively with advanced routing features, improving the customer experience and reducing waiting times.
Desk Phones and IP Phones: Integrate desk phones and IP phones within your VoIP phone service to ensure smooth internal and external communication.
Business Continuity: With RingCentral’s 99.999% uptime, your communications will remain uninterrupted across devices, including mobile telephony and desktop systems.

Experience, Expertise, and Commitment

Why Choose PCI for VoIP Telephony?

At PCI, we provide a seamless VoIP telephony solution by integrating RingCentral with Microsoft Teams, ensuring that your business enjoys the flexibility and reliability it needs to thrive. Here’s why PCI is the right partner for your telephone service needs:

Seamless Integration: We bring together RingCentral’s industry-leading VoIP technology with the user-friendly interface of Microsoft Teams, ensuring smooth communication across all platforms.
Business Continuity: With a 99.999% uptime, RingCentral ensures that your business phone system remains operational, regardless of where your teams are located or what devices they use.
Advanced Features: From call recording and call routing to AI-powered insights, our VoIP services offer an array of advanced features that enhance both the employee and customer experience.

The Benefits of VoIP Telephony for Your Business

By switching to VoIP telephony, businesses can unlock a range of benefits, including:

Scalability and Flexibility: Scale your communication needs as your business grows, integrating additional VoIP phones or expanding the range of services with minimal disruption.
Improved Call Quality: Our VoIP technology ensures that your voice and video conferencing calls are crisp and clear, even during international connections.
Cost-Effective Communication: Traditional public switched telephone network (PSTN) systems are costly to maintain, while VoIP phone systems reduce expenses and improve efficiency.
Global Reach: Expand your business’s global presence with international calls, seamless cloud telephony, and 24/7 availability.

Let’s Revolutionize Your Communications

Don’t let outdated telephone systems hold your business back. Empower your team with the tools they need to communicate more effectively and improve customer experiences.