Microsoft 365
Managed Services

PCI’s managed Microsoft 365 services are designed to integrate seamlessly with your existing IT infrastructure, enhancing both functionality and security. Our team conducts a thorough assessment of your current systems to identify opportunities for improvement, such as unifying endpoint management, optimizing cloud storage, and enabling advanced security protocols. By leveraging Microsoft 365’s cloud-based solutions, we can help streamline your business processes, reduce operational bottlenecks, and ensure that your IT infrastructure is both scalable and future-proof.

Unified endpoint management (UEM) with Microsoft 365 allows you to manage and secure all endpoint devices—including desktops, laptops, and mobile devices—from a single platform. This reduces complexity, improves security, and ensures that all devices comply with your company’s policies. With tools like Microsoft Endpoint Manager, you can deploy applications, enforce security policies, and perform remote troubleshooting. UEM also integrates with Microsoft’s security features, such as conditional access and data loss prevention, providing a comprehensive endpoint management solution that is both proactive and adaptable to evolving threats.

For businesses operating in highly regulated industries, compliance and data integrity are non-negotiable. PCI’s managed services include configuring Microsoft 365’s advanced compliance tools, such as Information Protection, Compliance Manager, and eDiscovery, to meet industry-specific regulations like GDPR, HIPAA, and SOX. We implement robust data loss prevention (DLP) policies and use advanced threat protection (ATP) to monitor for and mitigate potential breaches. Regular audits and compliance checks are also conducted to ensure that your business remains compliant with regulatory standards, reducing the risk of fines and reputational damage.

Absolutely. Microsoft 365 offers a variety of subscription plans, and choosing the right one can be complex. PCI conducts a detailed analysis of your current and future business needs to recommend the most cost-effective licensing options. We look at factors like the number of users, required premium features, and the need for specific apps or services, such as advanced security or compliance tools. Our goal is to maximize your ROI by ensuring that you only pay for the features you need while retaining the flexibility to scale as your business grows.

Migrating to Microsoft 365 can be a complex process, especially for businesses with extensive data and applications. PCI’s migration service is designed to minimize disruption and ensure business continuity. We start with a comprehensive migration plan that includes data mapping, pre-migration testing, and a phased rollout to avoid downtime. We also implement data backup and disaster recovery strategies to protect against potential data loss during the transition. Post-migration, our team provides support and training to ensure your staff can effectively use the new system with minimal learning curve.

Many businesses today operate in hybrid environments that combine on-premises infrastructure with cloud services. PCI’s expertise in both realms allows us to create a cohesive IT environment where Microsoft 365 integrates seamlessly with your existing on-premises systems. We provide solutions for hybrid identity management, data synchronization, and security that enable smooth operation across both environments. For instance, we might implement hybrid cloud storage solutions that use both local servers and OneDrive or SharePoint, ensuring data availability and compliance while optimizing performance.